HCA provides operational consulting to hotels and resorts seeking to improve their financial performance, guest satisfaction and revenue streams.

As part of a full operational analysis, HCA Consultants will analyze a hotel's market reach and potential, its competitive strengths, weaknesses and opportunities. A full Review report will be provided with operational recommendations and guidance for the owners and management. On request, HCA Consultants will as well assist in the implementation of these recommendations at the hotel as required.

HCA Consultants are fully committed to assist first-time and existing hotel developers with the conceptual and physical development, construction, staffing, and opening of new hotels and resorts.

These services are typically coupled with an ongoing management agreement with our sister company Eclipse Hotels & Resorts, however this is not a mandatory condition.

Quality assurance is critical for any property's internal control program. Hotel Consulting Asia Consultants offer a comprehensive "mystery shopper program" to ensure that the hotel's service and quality standards are being met.

Posing as a regular hotel guest, we perform a professional assessment of the property and we will as well examine the service experience from a guest's perspective and existing marketing strategies and their resonance with guests.

Food & Beverage Consulting for Hotels and Resorts differs quite heavily from regular Restaurant consulting due to different requirements and markets of Hotel and Resort restaurants.

Apart from the services HCA offers for free-standing restaurants, our consultants have also considerable experience with the development, operation and review of hotel's and resort's food & beverage outlets and banquet facilities.

Every hotel operator must be informed about the dynamically changing business environment that dictates one be introduced to the fundamental theories and concepts that effect competition today.

Our services will provide hotel owners with a fundamentally new view of the world which will forever affect the way they plan and set direction for their hotel.

Because we believe that people are truly the greatest asset of a hotel and any other company, for that matter, we created a dedicated portal for the Hospitality Recruitment needs in Asia.

HCA consultants provide a vast experience in the hospitality industry therefore we understand the importance of having the right staff in the right job roles. Fulfilling the needs of our clients is an integral part of our business so we invite you to let HCA assist with your future staffing requirements.